Frequently Asked Questions
Once order has been placed and confirmed you will be emailed your tracking number(s).
You have the option to ship to multiple locations. Setup all shipping locations and the information will be stored within your company profile.
Orders will be shipped within 48 hours unless item is on backorder. You will be notified if an item is on back order.
Shipping costs will be added to the final invoice. You may also include your own freight account number when processing your order in which case your shipping costs will be billed to your freight account and not your invoice from WASIP Ltd.
If only a portion of your order is in stock, we will give you the option to ship what we have now or to ship as a complete order when all items are in stock.
Click on “Proceed to check out” button. Review billing/shipping information and shipping options. The current shipping options available are prepaid, collect and local pickup. Shipping costs will be added to the final invoice.
Ready to check out. Our checkout process is quick and easy. Click “process” button. Your order has now been submitted and a member of our sales team will contact you to confirm order details and provide an official order confirmation.
Our minimum order for all shipments is $50. If your order does not meet the minimum order, you will be asked if a surcharge can be added to your order to make it meet the requirements.
Add required items to your shopping cart. You can view your order at any time by simply clicking on the “View Order” button located at the top right corner of the page. Review all items in your shopping cart to ensure your information is correct. You can add or remove items from your cart before proceeding to checkout. You can quickly add a product to your cart if you know the part number. Simply type in in the part number and hit enter.
Orders can also be placed through a live salesperson by calling 1.800.268.3572. Please note, online orders are only available for Canadian Shipping addresses.
Pricing is only available to our existing customers. Please contact us to request distributor login credentials and get access to prices.
You have the option to enter in a complete or partial part number or a keyword/description and either hit the enter-key or click the GO icon. You will then be able to filter your search by product or category.
WASIP Ltd. is committed to complying with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Our accessible customer service policies are consistent with the principles of independence, dignity, integration and equality of opportunity for people with disabilities.